- Strong floor leadership, coaching and employee development skills; ability to set clear expectations and hold teams accountable.
- Ability to prioritize multiple production demands, resolve escalations and remain composed under pressure.
- Strong understanding of packaging process controls, line clearance, labeling, traceability, reconciliation and documentation accuracy.
- Ability to identify and troubleshoot equipment, process and material issues in partnership with technical support functions.
- Data-driven approach to output, units per person per day (UPD), labor efficiency, scrap, downtime and schedule attainment.
- Clear, consistent communication between both shifts and with Quality, Engineering, Maintenance, Planning and Supply Chain.
- Proficiency with Microsoft Office, ERP and timekeeping systems.
Physical Requirements:
- Ability to work in manufacturing and controlled environments while wearing required PPE for extended periods.
- Ability to stand or remain stationary for extended periods, walk production areas and perform visual inspections.
- Fine motor dexterity and ability to identify small product or packaging defects, with or without magnification as required.
- Ability to move up to 25 pounds as needed.
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RESPONSIBILITIES:
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- Lead packaging operations across two production shifts to meet established safety, quality, delivery, productivity and cost objectives; translate the production plan into aligned staffing, equipment and material priorities for each shift.
- Own execution against daily and weekly packaging output targets, labor productivity (including UPD), schedule attainment, scrap and downtime; identify performance gaps and implement timely corrective actions.
- Provide visible floor leadership across both shifts and establish structured daily management, including shift start-up reviews, performance boards, escalation routines, standardized shift handoffs and follow-up on issues carried between shifts.
- Ensure packaging activities comply with approved procedures, GMP, FDA requirements and applicable quality-system controls.
- Verify timely and accurate completion and real-time review of production records, packaging documentation, label controls, line clearances and component/finished-goods reconciliations.
- Immediately identify, contain and escalate deviations, nonconforming product, documentation discrepancies and potential product-quality issues; support investigations and CAPA implementation.
- Ensure equipment is cleaned, maintained, properly set up and released for use under applicable procedures; partner with Maintenance and Engineering on troubleshooting, preventive maintenance and equipment improvements.
- Coordinate with Planning, Warehouse and Supply Chain to confirm packaging material availability, accurate inventory transactions, traceability and disposition of scrap or unused components.
- Own staffing plans, employee scheduling, attendance management, hiring, onboarding, training and qualification across both shifts; ensure appropriate leadership presence and certified coverage of critical packaging processes on each shift.
- Coach and develop manufacturing assembly technicians, team leads and other assigned personnel across both shifts; set consistent expectations, provide frequent performance feedback, formal evaluations and corrective counseling when appropriate.
- Partner with Quality and Training to maintain training compliance, procedural adherence and readiness for internal, customer and regulatory audits.
- Champion continuous improvement using root-cause problem solving, standard work, waste reduction, changeover improvement and lean daily management.
- Initiate or support controlled document revisions, change controls, nonconformances and corrective/preventive actions related to packaging operations.
- Maintain accurate SAP/ERP production, inventory, scrap and labor transactions and ensure timely completion of required administrative records.
- Proactively escalate operational risks, capacity constraints, quality concerns and recovery plans to Manufacturing leadership, with clear accountability for follow-through across both shifts.
- Coordinate effectively with upstream manufacturing and downstream warehouse/distribution activities to ensure timely, compliant product flow.
- Perform other duties as assigned consistent with the needs of the business.
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