Description:
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Location: Onsite
Status Type: Full Time
QUALIFICATIONS
Required:
- High School diploma or GED
- Ability to read and write fluently in English
- Current enrollment in post-secondary, IT related, degree granting program or recent graduates
Preferred:
- Previous IT work experience
- Pervious customer service experience
- Technical knowledge of Microsoft based networks
Skills & Competencies:
- Ability to interact in a professional manner with internal and external customers of Enable Injections
- Ability to take directions from supervisors and adjust to changing work targets
- Desire to work in a constantly changing, dynamic work environment
- Good time management skills
- Ability to follow defined procedures
- Ability to collaborate and maintain cooperative work relationships with others
- Ability to adapt to change and handle unexpected situations with close guidance
- Ability to stay focused on tasks, organize, compare, interpret basic data, and assess problems with guidance
- Position requires being physically present on the premises during regular company hours or as approved by management
Physical Requirements:
- Extensive computer work
- Long periods of sitting or standing
- Lift and carry up to 20 lbs
- Ability to climb ladders as necessary
- Navigating and walking over/under exposed piping
RESPONSIBILITIES
- Respond to end user requests for assistance
- Setup user accounts, desks, and workstations
- Assist in routine IT department tasks such as managing inventory of IT equipment, setting up new user accounts, deploying new hardware and software, and organization of IT storage areas
- Maintain helpdesk ticket system
- Support IT department initiatives with special project work
- Perform research tasks both proactively and as assigned
- Follow department and company polices and procedures
- Other tasks as assigned by management
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Nearest Major Market: Cincinnati
